Bank · FDIC insured
Customers Bank
A $26.5B bank, the 82nd largest of 4,207, headquartered in Malvern, PA, with 7 branches in 3 states. Best rates: CDs 3.85% and savings 2.80% APY.
Customers Bank Carrot Score
86
Carrot Score
Higher than 74% of U.S. banks and credit unions
#25 of 118 in Philadelphia, PA-NJ-DE-MD metroHow the score works →
Deposits are federally insured by the FDIC up to $250,000 per depositor.
About Customers Bank
Founded in 2009, Customers Bank is headquartered in West Reading, Pennsylvania.
The bank was established with the goal of enabling customer prosperity.
- Headquarters
- 40 General Warren Blvd, Malvern, PA 19355
- FDIC certificate
- 34444 ↗
Branches
7 branches in 3 states
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Pennsylvania
5 branches
Philadelphia area · 3
- Customers BankMain office40 General Warren Blvd, Malvern, PA 19355Directions
- Doylestown Branch73 Old Dublin Pike, Doylestown, PA 18901Directions
- Kimberton Branch513 Kimberton Rd, Phoenixville, PA 19460Directions
Reading area · 2
- West Reading Branch701 Reading Ave, West Reading, PA 19611Directions
- Berkshire Mall Branch1101 Woodland Rd, Wyomissing, PA 19610Directions
New Jersey
1 branch
- Hamilton Branch314 Route 33, Hamilton, NJ 08619Directions
New York
1 branch
- Ryebrook Branch102 S Ridge St, Rye Brook, NY 10573Directions
Walk-in offices from the FDIC directory as of September 4, 2026. Directions open Google Maps. A nearby branch doesn’t mean you can join or open an account.
Financial details
| Measure | This bank | Peers’ middle | Strongest quarter |
|---|---|---|---|
| CapitalLeverage ratio | 9.34% | 9.97% | 10.85% or more |
| Troubled loansNoncurrent | 0.33% | 0.70% | 0.47% or less |
| ProfitabilityReturn on assets | 1.15% | 1.23% | 1.55% or more |
| LendingLoans per $100 deposited | $82 | $85 | — |
- CapitalLeverage ratio9.34%Peers’ middle 9.97% · Top 25% 10.85%+
- Troubled loansNoncurrent0.33%Peers’ middle 0.70% · Top 25% ≤0.47%
- ProfitabilityReturn on assets1.15%Peers’ middle 1.23% · Top 25% 1.55%+
- LendingLoans per $100 deposited$82Peers’ middle $85
Compared with the 164 banks with $10 billion or more in assets. The strongest quarter is what the best 25% of them reach: more capital and profit, fewer troubled loans. Lending has no better end.Troubled loans are noncurrent: 90 or more days late, or no longer earning interest.
Regulators’ own ratings of Customers Bank are confidential. These figures are what it reports to the FDIC each quarter, set beside its peers; they aren’t a rating.