Credit union · NCUA insured
Call Federal Credit Union
Top CarrotA $570M credit union headquartered in Glen Allen, VA, with 27,680 members and 8 branches in Virginia. Best rates: CDs 3.50% and savings 1.25% APY.
Call Federal Credit Union Carrot Score
Carrot ScoreTop Carrot
Higher than 86% of U.S. banks and credit unions
#5 of 34 in Richmond, VA metroHow the score works →
Deposits are federally insured by the NCUA up to $250,000 per depositor.
About Call Federal Credit Union
Founded in 1962 by Richmond-based Philip Morris employees to serve middle management and laborers, Call Federal Credit Union was established to help people save and borrow.
The credit union serves over 30,000 members across nine branch locations throughout the Greater Richmond metro area in Virginia.
- Headquarters
- 4235 Innslake Dr Ste 110, Glen Allen, VA 23060-5505
- NCUA charter
- 15209
Branches
8 branches in Virginia
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Virginia
8 branches
- Chester Office10712 Iron Bridge Rd, Chester, VA 23831Directions
- Hancock Village Office7217 Hancock Village Dr, Chesterfield, VA 23832Directions
- Hanover Office9397 Atlee Rd, Mechanicsville, VA 23116Directions
- Chesterfield Office3640 Call Federal Dr, Ste 100, Midlothian, VA 23112Directions
- Altria HQ6601 W Broad St, Richmond, VA 23230Directions
- Henrico Office3660 Mayland Ct, Richmond, VA 23233Directions
- Richmond City Office4605 Commerce Rd, Richmond, VA 23234Directions
- Staples Mill Office6011 Staples Mill Rd, Richmond, VA 23228Directions
Walk-in offices from the NCUA directory as of March 31, 2026. Directions open Google Maps. A nearby branch doesn’t mean you can join or open an account.
Financial details
| Measure | This credit union | Peers’ middle | Strongest quarter |
|---|---|---|---|
| CapitalNet worth ratio | 10.47% | 11.43% | 13.58% or more |
| Troubled loans60+ days late | 0.60% | 0.68% | 0.39% or less |
| ProfitabilityReturn on assets | 0.29% | 0.75% | 1.18% or more |
| LendingLoans per $100 deposited | $55 | $76 | — |
- CapitalNet worth ratio10.47%Peers’ middle 11.43% · Top 25% 13.58%+
- Troubled loans60+ days late0.60%Peers’ middle 0.68% · Top 25% ≤0.39%
- ProfitabilityReturn on assets0.29%Peers’ middle 0.75% · Top 25% 1.18%+
- LendingLoans per $100 deposited$55Peers’ middle $76
Compared with the 1,338 credit unions with $100 million to $1 billion in assets. The strongest quarter is what the best 25% of them reach: more capital and profit, fewer troubled loans. Lending has no better end.Troubled loans are loans 60 or more days late.
Regulators’ own ratings of Call Federal Credit Union are confidential. These figures are what it reports to the NCUA each quarter, set beside its peers; they aren’t a rating.