Credit union · NCUA insured
Serve Credit Union
Top CarrotA $100.9M credit union headquartered in Des Moines, IA, with 4,977 members and 2 branches in Iowa. Best rates: CDs 4.80% and savings 1.46% APY.
Serve Credit Union Carrot Score
Carrot ScoreTop Carrot
Higher than 98% of U.S. banks and credit unions
#2 of 53 in Des Moines, IA metroHow the score works →
Deposits are federally insured by the NCUA up to $250,000 per depositor.
About Serve Credit Union
Founded in 1931 as the Des Moines Police Officer's Credit Union, Serve Credit Union is headquartered in Des Moines, Iowa.
State-chartered in 1931, it operates as a member-owned cooperative financial institution.
After merging with USDA Credit Union and Polk County School Employees Credit Union, it adopted the Serve Credit Union name in 2017.
- Headquarters
- 423 E Court Ave, Des Moines, IA 50309-2010
- NCUA charter
- 65150
Membership
Who can join
This may be incomplete or out of date, so check with the credit union before you apply.
Employers and groups
- Employees of Serve Credit Union are eligible for membership.
- Employees, volunteers, retired personnel, and members of health/medical care facilities and organizations who live, work, or worship in Polk County or contiguous counties (Dallas, Boone, Story, Jasper, Marion, Warren, and Madison) are eligible for membership.
- Employees of small employee groups approved by the Superintendent are eligible for membership.
Military, government and schools
- Teachers, administrators, employees, board members, volunteers, retired personnel, and members of schools, recognized private homeschooling, and educational associations/entities within the State of Iowa are eligible for membership.
- Employees, volunteers, and retired personnel of any federal, state, county, or city governmental agencies within the State of Iowa are eligible for membership.
- Employees, volunteers, retired personnel, and members of public agencies, associations, institutions, departments, and government entities within the State of Iowa that enforce laws, rules, and ordinances or protect life and property are eligible for membership.
3 more ways to join
Family and household
- Persons in the same household as a current member, or persons related to a member or spouse by blood or marriage, and relatives of a deceased member are eligible for membership.
Other ways
- Members of Polk County Schools Employees Credit Union as of October 1, 2016 are eligible for membership.
- Members of USDA Credit Union as of May 1, 2015 are eligible for membership.
Cost to join
- Members must fund the membership at opening with a minimum deposit of $25 into the Basic Share / par share.
Branches
2 branches in Iowa
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Iowa
2 branches
- Main OfficeMain office423 E Court Ave, Des Moines, IA 50309Directions
- Urbandale Branch3743 86th St, Urbandale, IA 50322Directions
Walk-in offices from the NCUA directory as of March 31, 2026. Directions open Google Maps. A nearby branch doesn’t mean you can join or open an account.
Financial details
Well capitalizedas reported to the NCUA
| Measure | This credit union | Peers’ middle | Strongest quarter |
|---|---|---|---|
| CapitalNet worth ratio | 18.08% | 11.43% | 13.58% or more |
| Troubled loans60+ days late | 0.81% | 0.68% | 0.39% or less |
| ProfitabilityReturn on assets | 1.46% | 0.75% | 1.18% or more |
| LendingLoans per $100 deposited | $87 | $76 | — |
- CapitalNet worth ratio18.08%Peers’ middle 11.43% · Top 25% 13.58%+
- Troubled loans60+ days late0.81%Peers’ middle 0.68% · Top 25% ≤0.39%
- ProfitabilityReturn on assets1.46%Peers’ middle 0.75% · Top 25% 1.18%+
- LendingLoans per $100 deposited$87Peers’ middle $76
Compared with the 1,338 credit unions with $100 million to $1 billion in assets. The strongest quarter is what the best 25% of them reach: more capital and profit, fewer troubled loans. Lending has no better end.Troubled loans are loans 60 or more days late.
Regulators’ own ratings of Serve Credit Union are confidential. These figures are what it reports to the NCUA each quarter, set beside its peers; they aren’t a rating.