Credit union · NCUA insured
Connects FCU
A $101.5M credit union headquartered in Richmond, VA, with 15,831 members and 3 branches in Virginia. Best rates: CDs 2.62% and savings 1.76% APY.
Connects FCU Carrot Score
80
Carrot Score
Higher than 50% of U.S. banks and credit unions
#18 of 34 in Richmond, VA metroHow the score works →
Deposits are federally insured by the NCUA up to $250,000 per depositor.
About Connects FCU
Founded in 1950 by C&P Telephone Company employees, Connects Federal Credit Union is a member-owned not-for-profit financial cooperative.
Originally named C&P Telephone Employees Federal Credit Union, it renamed in 2000 and later merged with Virginia Hospital Employees FCU and VA Boxer FCU.
Connects serves the Greater Richmond Area, including the City of Richmond and the counties of Chesterfield, Hanover, and Henrico.
- Headquarters
- 7700 Shrader Rd, Richmond, VA 23228
- NCUA charter
- 6670
Membership
Who can join
This may be incomplete or out of date, so check with the credit union before you apply.
Where you live or work
- Anyone who lives, works, worships, attends school, volunteers, or regularly conducts business in the Greater Richmond Community (City of Richmond, Chesterfield County, Hanover County, or Henrico County) is eligible to join.
Employers and groups
- Employees of companies in the Greater Richmond area that offer Connects FCU as a company benefit are eligible for membership privileges.
Family and household
- Immediate family members of current members are eligible to join.
Cost to join
- Opening a share account requires a minimum initial deposit of $5.00.
Branches
3 branches in Virginia
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Virginia
3 branches
- HenricoMain office7700 Shrader Rd, Richmond, VA 23228Directions
- Hanover9280 Chamberlayne Rd Ste 100, Mechanicsville, VA 23116Directions
- Chesterfield9960 Midlothian Tpke, North Chesterfield, VA 23235Directions
Walk-in offices from the NCUA directory as of March 31, 2026. Directions open Google Maps. A nearby branch doesn’t mean you can join or open an account.
Financial details
Undercapitalizedas reported to the NCUA
| Measure | This credit union | Peers’ middle | Strongest quarter |
|---|---|---|---|
| CapitalNet worth ratio | 5.36% | 14.31% | 19.38% or more |
| Troubled loans60+ days late | 1.85% | 0.70% | 0.18% or less |
| ProfitabilityReturn on assets | -1.66% | 0.65% | 1.19% or more |
| LendingLoans per $100 deposited | $82 | $59 | — |
- CapitalNet worth ratio5.36%Peers’ middle 14.31% · Top 25% 19.38%+
- Troubled loans60+ days late1.85%Peers’ middle 0.70% · Top 25% ≤0.18%
- ProfitabilityReturn on assets-1.66%Peers’ middle 0.65% · Top 25% 1.19%+
- LendingLoans per $100 deposited$82Peers’ middle $59
Compared with the 2,478 credit unions with under $100 million in assets. The strongest quarter is what the best 25% of them reach: more capital and profit, fewer troubled loans. Lending has no better end.Troubled loans are loans 60 or more days late.
Regulators’ own ratings of Connects FCU are confidential. These figures are what it reports to the NCUA each quarter, set beside its peers; they aren’t a rating.